Wednesday, July 7, 2010


PICTURED(top to bottom): Restaurant Sign, Original Tri-Tip Dip Sandwich, Chicken and Rib Combo (Minus the Ribs!!!), The Missing Ribs, Widow-Maker Burger.

We went to our favorite Claim Jumper, at the South Coast Plaza Mall, Saturday afternoon for an early dinner. We were fully expecting the great food and good service that we've become accustomed to; but they were a little off their game today. We had to wait a little too long for a decent table; and then there was the food!

Sweetie pie ordered the Original Tri-Tip Dip Sandwich with a Sweet Potato side. The Au Jus was too salty, the flavor of the meat was disappointing and the Sweet Potato was cold. Her mother ordered the Baby Back Rib & BBQ Chicken Combo with a Sweet Potato. The chicken was pale and not cooked properly. The Sweet Potato was cold; and the Ribs were missing from the plate! We brought it to the server's attention and she returned with a plate of Ribs, glistening and hot, but bonier then we're used to. On the plus side, my Widow-Maker Burger was delicious and the Seasoned French Fries perfectly prepared.

Tonight's Claim Jumper dinner gets one thumb up from the 3 Tubby Tummys!


  1. Good Afternoon,

    My name is Jamesa Gonzalez and I work for Claim Jumper Restaurants in our Guest Service Department. I am extremely concerned to hear about your recent experience at our South Coast Plaza location. I feel terrible we have disappointed you and am hoping to have the opportunity to speak with you. When you have a moment please contact me at 800-949-4538 ext. 884, or

    Your business is very important to us and I hope to hear from you soon.

    Jamesa Gonzalez

  2. It was very nice talking with Jamesa at Claim Jumper Guest Services.
    Claim Jumper really does care. CJ Guest Services gets three thumbs up from the 3 Tubby Tummys!